Terms of Service

Last updated: 5 August 2026

These terms govern your use of SMAAI, operated by ARTCL — Artistic Cloud Solutions. By creating an account you agree to them.

1. The service

SMAAI generates marketing content and, where you have connected the relevant accounts, publishes it and runs advertising campaigns on your behalf. You retain ownership of your brand, your content and your customer data.

2. Your accounts and credentials

SMAAI acts on connected third-party accounts — Meta, LinkedIn, WhatsApp Business, Google, your email provider — using credentials you supply. You are responsible for having the right to grant that access, and for complying with each platform's own terms. Platform policies take precedence over anything here; where a platform prohibits an action, SMAAI will not perform it.

3. Advertising spend

SMAAI never charges your card for advertising. Ad spend is billed to you directly by the advertising platform against your own account. Your SMAAI subscription is separate from and in addition to that spend.

4. AI-generated content

Content is generated by automated systems and may contain errors. SMAAI provides a review and approval step before publishing, and you are responsible for what is published under your brand. We recommend keeping approval enabled.

5. Acceptable use

You may not use SMAAI to send unsolicited bulk messages in breach of applicable law, to contact people who have opted out, to impersonate others, or to generate unlawful, deceptive or infringing content. Opt-out requests are honoured permanently and cannot be overridden by re-importing a contact.

6. Plans, billing and taxes

Subscriptions are billed in advance on the plan you select. Indian customers are charged 18% GST in addition to the listed price. Payments are processed by Razorpay; SMAAI does not store card details.

7. Usage limits

Each plan carries published limits on campaigns, publishing volume, image generation, scraped rows and stored contacts. Reaching a limit restricts the relevant action until the next period or an upgrade; it does not delete your data.

8. Availability

SMAAI depends on third-party platforms and AI providers. Outages, policy changes or rate limits at those providers may interrupt features. We do not guarantee uninterrupted availability except where a specific service level is agreed in writing.

9. Your data

Handling of personal data is covered by our privacy policy. You may export your data and request deletion of your account at any time.

10. Suspension and termination

You may cancel at any time. We may suspend an account for non-payment or for use that breaches section 5 or puts our platform integrations at risk.

11. Liability

SMAAI is provided as-is. To the extent permitted by law, our liability is limited to the subscription fees you paid in the twelve months preceding the claim.

12. Changes

We may update these terms; material changes will be notified to account holders. Continued use after a change constitutes acceptance.

13. Governing law

These terms are governed by the laws of India.

14. Contact

Questions about these terms: connect@artcl.cloud